SWAT
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Recent activity by SWAT-
Where can I retrieve my booking?
Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.
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Can I book multiple bookings?
Only one booking can be made each way. Once to work and once to the MRT Station. If you are unable to take the ride or have decided to change your pick-up shuttle stop, please cancel and book again.
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How do I make a booking?
App Booking - For DB Schenker Employees Ensure that you have a registered account. Select the Menu icon at the top left hand of the screen. Select Book A Shuttle Bus to make a booking. *insert scr...
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When can I make a booking for my ride?
Booking is open for the whole week and up to For overtime employee transport at Alps Ave: Ride bookings will be made by your Supervisors. Please contact them to make a booking.
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What if the OTP is sent to a wrong number during registration?
The mobile number used for OTP during registration is determined by DB Schenker. Please approach HR for assistance.
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How do I register for the app?
Please install the SWATBiz application on your mobile device and create an account using your Employee ID. Please contact your HR department if your Employee ID is not recognised in the system. E...
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What do I do if I have a question?
We’re always happy to help. You can drop us an in-app feedback and we will respond within a couple of business days!
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How can I view SWAT’s Terms and Conditions and Privacy Policy?
SWAT’s Terms and Conditions and Privacy Policy can be viewed in the app under Settings > Legal section.
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Can I change my phone number in the application?
You can update your phone number under Settings > Account section > Profile. Please inform the HR Department to update your phone number in the enrolment system.
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What should I do if I forgot my password?
You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.